Returns | Exchanges | Issues

Need help? Let us know by completing the form below.


Email us anytime at info@desertsteel.net

(316)-282-2244 M-F 9AM to 5PM CST

Return Policy

Our goal is for you to be happy all the time every time!


If you are not completely satisfied please complete the form to return/exchange your item(s) within 30 days of the delivery date.

  • Free return labels will be emailed. Some exclusions apply, see below for details.*
  • Returned pieces must arrive in original/new condition and credits or refunds will be issued for the purchase price plus taxes. Delivery/shipping fees are non-refundable.
  • Damaged/defective items will be replaced in full.

* Pieces with individual purchase prices greater than $1,000 are subject to return shipping fees, must be crated for freight transit at purchasers expense and will incur a 5% restocking fee. Upon return inspection the balance will be credited or returned.


For issues/questions/concerns beyond 30 days please contact us and we will take care of you.

CONTACT US | Returns & Issues

Name
Order #
Email
Message
Damage/Defective Issues: Please upload at least one photo.