Refund policy
Return Policy
Our goal is for you to be happy all the time every time!
If you are not completely satisfied you can return/exchange your item(s) within 30 days of the delivery date.
- Free return labels will be emailed. Some exclusions apply, see below for details.*
- Returned pieces must arrive in original/new condition and credits or refunds will be issued for the purchase price plus taxes. Delivery/shipping fees are non-refundable.
- Damaged/defective items will be replaced in full.
* Pieces with individual purchase prices greater than $1,000 are subject to return shipping fees, must be crated for freight transit at purchasers expense and will incur a 5% restocking fee. Upon return inspection the balance will be credited or returned.
For issues/questions/concerns beyond 30 days please contact us and we will take care of you.
Agaves
Barrel Cacti
Joshua Trees
Mexican Fence Post
Ocotillo
Paddle Cactus
Palm Trees
Saguaros
Succulents